This is another solution that we’ve found to effectively fix errors responsible for your iPhone showing the wrong caller ID. If the app(s) don’t have any available update that fixes the bug or the wrong caller ID issue persists after updating the app(s), proceed to the next method. Step 2: Scroll to the Available Update section and tap the Update button next to the affected app(s). Step 1: Launch the App Store and tap the profile icon at the top-right corner. To fix this, head to the Updates section of the App Store and update all voice and video calling apps on your iPhone. Now, there’s a possibility that these apps are yet to be fully compatible with your iPhone’s OS, thereby wrongly labeling your iPhone’s contacts during calls. WhatsApp, Zoom, and LINE are the most commonly reported apps that bring about this issue. Update AppĪs per several users on the Apple’s Support Communities, this issue with iPhone showing the wrong caller ID often occurs after making voice or video calls on third-party messaging apps from reports we gathered. Try the next troubleshooting solution if your iPhone still shows the wrong caller ID after performing a device restarting. This leads us to believe that the issue could be caused by a rogue app that’s incompatible with your phone’s operating system. Have someone call your iPhone and check if the issue has been fixed.ĭespite this method’s efficacy for some users, others report that it is only a temporary fix. Restart your device by holding the side button till the Apple logo comes up on display. Wait for about a minute and power your iPhone back on - hold the side button till the Apple logo appears on the screen.įor iPhones with a home button, hold the side button, and drag the power off slider to the right. Move the power off slider to the right to shut down your device.
If you use an iPhone with Face ID or one without a home button, tap and hold the side button and either of the volume buttons for about 2 seconds.
Restart iPhoneĪs reported by some affected iPhone users, a simple device restart could fix this glitch. Refer to the solutions in the section below to resolve the hitch. This contact switching or wrong caller ID error is majorly caused by a bug affecting (apps on) iPhone running iOS 14.
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